Personal Information
Organization / Workplace
Japan Japan
Occupation
Professor of Waseda University, Service design
Industry
Design
Website
yurikos.blogspot.jp/
About
Dr. Yuriko Sawatani is a professor at Waseda University. She received her Ph.D at the University of Tokyo. She joined IBM, software research and development organization. After working at IBM's R&D strategy organization, she moved to the research organization as a strategist of personal systems. She was assigned to strategy organization at Watson research, a management of On Demand Innovation Services, and started service research since 2005. She was assigned to Japan Science and Technology Agency as a fellow, and is establishing service science research and development in Japan. She wrote a book about service science, and papers on service research management, such as “Service systems fr...
Tags
service design
service innovation
service science
data science
ssme
service system
business model
design thinking
service management
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