Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
User Research, Service Design & UX
Industry
Technology / Software / Internet
About
I help teams build a clear picture of who is (or isn't) using their products and services - and I help them understand what they should do about it.
I’m currently freelancing, setting up an experience design centre for a large healthcare organisation. Before that I was working for the Government Digital Service, making public services work better for everybody. Before that I was at Made by Many where I helped organisations create, launch and operate new products and services.
Maybe i could help you do something similar?
Tags
user research
government
data
service design
gds
analytics
ux
See more
- Presentations
- Documents
- Infographics
What's it like to be an app? - a Made by Many experience prototyping workshop for Internet Week Europe
Made by Many
•
11 years ago