Personal Information
Organization / Workplace
Japan, tokyo Japan
Occupation
全体監修
Industry
Education
Website
note.com/akio_yoshihashi
Tags
service design
tamabi
experience design
tama art university
jssd
customer journey map
cjm
design
service marketing
information design
ux design
sdn
sdnj
tamabi. information design
customer experience
customer relationship
marketing
co-creation
ux
higher education
design thinking
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- Presentations
- Documents
- Infographics
How Google Works
Eric Schmidt
•
9 years ago
Fjord Trends 2016
Fjord
•
8 years ago
Design in Tech Report 2017
John Maeda
•
7 years ago
Design in Tech Report 2018
John Maeda
•
6 years ago
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
10 years ago
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
12 years ago
確実に良くするUI/UX設計
Takayuki Fukatsu
•
8 years ago
Service Design Thinking
Marc Stickdorn
•
10 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
PSFK Future Of Wearable Tech Report
PSFK
•
10 years ago
on Service Design
Patrick Quattlebaum
•
11 years ago
Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012
Adaptive Path
•
11 years ago
15 Years of Apple's Homepage
Charlie Hoehn
•
11 years ago
Off the Page Into the Wild: Designing For the Internet of Things
frog
•
9 years ago
Customer experience 360: Brand experience report
Jack Morton Worldwide
•
10 years ago
Sketchで変わるワークフロー
Asami Yamamoto
•
8 years ago
UX STRAT 2014: Peter Merholz, "Shaping Organizations to Deliver Great User Experiences"
UX STRAT
•
9 years ago
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
14 years ago
The Future of Medical Education - Top Trends Likely to Have an Impact on the Industry
Ogilvy Health
•
8 years ago
Consumer Decision Journeys
McKinsey on Marketing & Sales
•
10 years ago