Personal Information
Organization / Workplace
Other
Occupation
Service Designer
Industry
Design
About
Currently I'm working at Nesté - UX & Innovation, with the aim to generate a dialogue between business, users and technology to improve overall user experience.
Previously I worked with e-Service for Life & Health the research unit of San Raffaele hospital. I had the opportunity to apply service design approach, methodology and tools in order to design healthcare services in a multidisciplinary environment, with doctors, biomedical engineers and developers.
In my previous experiences I had the opportunity to work abroad.
In Germany in collaboration with SinnerSchrader and previously in Estonia with Velvet Labs.
Tags
design
servicedesign
ux
service
portfolio
sd
designthinking
definition
challenges
approach
methodologies
tools
future
customer experience
user experience
introduction
methodology
thinking
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