Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Global Head Business Operations, Customer Advocacy
Industry
Technology / Software / Internet
About
CUSTOMER SUCCESS & EXPERIENCE EXECUTIVE
I am an innovative customer-centric executive with extensive international experience in building and scaling customer-facing organizations, customer success and experiece, developing and rolling out new service offerings, and monetizing services. With over 15 years of experience, I continue to innovate organizations I work at and myself. I have a success track record in both startups and Fortune100 companies.
My core competencies include:
● Customer Success Strategy & Leadership
● Technical Support Strategy & Leadership
● Building world-class Customer Success & Service teams
● Customer Lifecycle Management
● Voice of the Customer
...
Presentations
(1)Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Global Head Business Operations, Customer Advocacy
Industry
Technology / Software / Internet
About
CUSTOMER SUCCESS & EXPERIENCE EXECUTIVE
I am an innovative customer-centric executive with extensive international experience in building and scaling customer-facing organizations, customer success and experiece, developing and rolling out new service offerings, and monetizing services. With over 15 years of experience, I continue to innovate organizations I work at and myself. I have a success track record in both startups and Fortune100 companies.
My core competencies include:
● Customer Success Strategy & Leadership
● Technical Support Strategy & Leadership
● Building world-class Customer Success & Service teams
● Customer Lifecycle Management
● Voice of the Customer
...