Doug Della Pietra
4 SlideShares 19 Followers 5 Followings
Personal Information
Organization / Workplace
Rochester, NY - New York United States
Occupation
Director, Customer Services & Volunteers
Industry
Medical / Health Care / Pharmaceuticals
Website
about.me/dougdellapietra
About
MY PERSONAL MISSION: Leading and facilitating holistic individual and corporate transformation. MY PROFESSIONAL MISSION: Optimizing healing healthcare as the Director, Customer Services & Volunteers at Rochester General Hospital. I am passionate (perhaps even "unyielding" in some ways) about the patient and family experience of service and care. As the family member of a cancer patient, I know first-hand the opportunities before us to improve the clinical and experiential aspects of healthcare and make them more patient and family centered! Presentation and speaking engagements are now the latest addition to my professional life. In addition, I am in the process of amassing data acro...
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doug della pietra rochester new york pisa italy rome gojo travel venice florence rochester general hospital healthcare hospital volunteer chaplaincy chaplain rochester regional health acpe clinical pastoral education cpe twitter ambassador health care social media volunteer office linkedin facebook volunteer program volunteer management cavs volunteer resources youtube rochester general health system blog volunteer services family-centered care planetree heal patient and family shadowing guide leadership frampton patient and family centered care patient-centered care improvement guide management cure christianson samueli institute pfcc patient-centered care reinventing the patient experience
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Pisa & Venice 2013

10 years ago • 551 Views

Florence 2013

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Rome 2013

10 years ago • 1099 Views

Patient and Family Centered Care

11 years ago • 7784 Views