Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Executive Innovation & Design Leader
Website
ericofileno.com
About
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Tags
design
faberludens
prototype
ux
interaction
ixd
usability
conceptual
ucd
ucd11
service
user-centered
storyboard
sketch
psychology
experiência do usuário
historia
brasil
innovation
service design
design thinking
research
uxlx
teste
usabilidade
servicedesign
information architecture
user experience
otherness
empathy
strategy design
ethnography
design research
cx
designthinking
inovação
marketing
mkt20br
mobile
2012
brazil
sustentability
dcu
diseo
usabilidad
software
postgraduate
userexperience
mediao
wud
card sorting
user centered design
wireframe
emocional
See more
- Presentations
- Documents
- Infographics
História da UX no Brasil
Erico Fileno
•
1 year ago
Design in Tech Report 2018
John Maeda
•
6 years ago
The role of Design Thinking
Pieter Baert
•
8 years ago
Fintech: Design, UX, Innovation @ AIM Brasil 2016
Fabricio Dore
•
7 years ago
Storytelling Inspiration - Cubo - 2016
Fabricio Dore
•
8 years ago
Future Value Generation @daniel_egger
Daniel Egger
•
9 years ago
DesignThinkers Academy Brasil | Edição Sul
Israel Lessak
•
8 years ago
Design Sprint: metodologia na prática
Matina Moreira
•
9 years ago
Breve Introdução à Antropologia Urbana
mabuse h.d.
•
9 years ago
Tiago Lemões: A família, a rua e os afetos
Livio Claudino
•
9 years ago
At Your Service - The Webby Awards
The Webby Awards
•
9 years ago
trendwatching.com's THE FUTURE OF CUSTOMER SERVICE
TrendWatching
•
9 years ago
Design for Delight - The Innovation Catalysts
Stephen Gay
•
10 years ago
Going Native
Fjord
•
9 years ago
Cooper Parlor: Service Blueprinting
Izac Ross
•
10 years ago
Workshop: Using Service Blueprinting to Evolve Services
Izac Ross
•
11 years ago
Fjord Service Design Academy: A business case for transformative services
Fjord
•
11 years ago
Projeto de Aplicativo para iPad: Boticário Maquiagem
Karla Cruz
•
12 years ago
Design Is Hacking How We Learn
frog
•
11 years ago
Service Design Thinking - How to successfully innovate beyond buzzwords
Marc Stickdorn
•
10 years ago