Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Worked at leadership positions in IT/ITeS/Telecom by profession. Investor, Mentor to startups, Entrepreneur by passion.
Industry
Technology / Software / Internet
Website
http://www.ericsson.com
About
Around 14 years of blended experience in Operations, Service delivery, Pre-sales and Project/Program management (Transition & transformation) in IT / ITES / Telecom (Wireless/Wireline) industry. Certifications- ITIL, Scrum master, ISO auditor, Cisco.
Expert in deploying ITIL Service Operation, Service Transition processes - Event/Incident/Change/Problem management.
Expertise in setting up NOC/Service Desk/Helpdesk - People , Process and Tools.
Expertise in managing highest level customer satisfaction.
Expertise in business & process excellence.
Expertise in managing/setting up large teams in complex environment.
Expertise in executing LEAN, Six Sigma projects for operational excellence....
Tags
stress management
memory
work life balance
concentration
life cycle management
self assesment
strategic management
performance management
education and training
training and development
leaders
personality development
program
leadership
workshop
development
self recognition
training
corporate leaders
self-recognition
management resources
entrepreneurs
future leaders
confidence building
See more
Documents
(1)Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Worked at leadership positions in IT/ITeS/Telecom by profession. Investor, Mentor to startups, Entrepreneur by passion.
Industry
Technology / Software / Internet
Website
http://www.ericsson.com
About
Around 14 years of blended experience in Operations, Service delivery, Pre-sales and Project/Program management (Transition & transformation) in IT / ITES / Telecom (Wireless/Wireline) industry. Certifications- ITIL, Scrum master, ISO auditor, Cisco.
Expert in deploying ITIL Service Operation, Service Transition processes - Event/Incident/Change/Problem management.
Expertise in setting up NOC/Service Desk/Helpdesk - People , Process and Tools.
Expertise in managing highest level customer satisfaction.
Expertise in business & process excellence.
Expertise in managing/setting up large teams in complex environment.
Expertise in executing LEAN, Six Sigma projects for operational excellence....
Tags
stress management
memory
work life balance
concentration
life cycle management
self assesment
strategic management
performance management
education and training
training and development
leaders
personality development
program
leadership
workshop
development
self recognition
training
corporate leaders
self-recognition
management resources
entrepreneurs
future leaders
confidence building
See more