Gabe Weiss

customer experience trends sapientnitro 2016 trends brand ux research omnichannel cx ux of personality brand character bots brand personality chatbots business strategy mxm consulting sapient expertise strategist framework experience strategy subject matter expert r/ga marketing strategy career transformation strategy strategy marketing guided selling study starbucks 2016 retail trends home depot 2016 pirch target nordstrom samsung retail shopper information technology human resources security user experience employee engagement employee experience measurement; experience customer satisfaction nps design hardware disruption wearable tech entertainment internet of things phyical maker digital brands google glass retail innovation recap collaborative economy summary readout future sxsw 2013