Personal Information
Organization / Workplace
Dallas, TX United States
Occupation
Head of Design, Financial Services
Industry
Design
Website
jamin.org
About
Jamin believes in the power of design to shape human experience and transform services, organizations, and communities. He is a designer, poet, soccer player, and brewer with expertise in service design and customer experience. He supports and mentors designers to develop their craft, while helping businesses articulate service strategy and define transformative service experiences that benefit customers, employees, and the business.
Tags
service design
uxweek
service blueprint
design
healthcare
sdn
sxconf17
sdgc17
financial services
organizational change
customer experience
journey mapping
productized16
servicexconf
service experience
sx
mxconference
service storming
journey map
user experience
adaptive path
hiv
interaction design
ixd10
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