Xperience Design

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Contact me at: julian.trujillo@xperiencedesign.co or julian.trujillo@tecnomercadeo.info Companies we have helped: Bancolombia, Tuya, Tigo, UNE, Crystal, Comfama, Exito, Familia, Choucair, Sura, EPS Sura, Sufi, Suleasing, RBSAS, Infinity, Servicios Nutresa, Todo1, Novaventa, Corona, Serfinco, RutaN, Inexmoda, GEF, Marketing Personal, Brilla, Presente, SISA Keywords: Design Thinkin / Service Design / Customer Experience / Innovacion / Creatividad / Canales / BPO / Outsourcing / Call Center / Customer Service / Ecommerce / Internet Marketing / Services Marketing / Direct Selling / Information System / Omnichannel

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Xperience Design

The Innovator´s Dilemma of Innovation Labs and Corporate Accelerators

Mobile User Experience Optimization, from Onboarding to Monetization

OmniChannel Retail Best Practices for Brands and Retailers

Design is thinking made visual

Service Design Thinking

Designing Convergence/Divergence

For, With, Through Design

Lift Conference Design Research

27 creativity and innovation tools - in one-pagers!

brightspot service design workshop

Service Design: an introduction

Consumer Insights: La Etnografía del Consumidor

Customer Soulution: User Centric Innovation Method

Schiphol Airport Tour

Antropología Postmoderna II

Design at the Edges - UX Design for Developing Countries

Human experience framework details who what how why

Scenarios For Design: Interaction10 Workshop by Elizabeth Bacon

SXSW2013: Design for Aging, Your Future-Self

Top reasons customers choose SugarCRM over salesforce