Xperience Design

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Contact me at: julian.trujillo@xperiencedesign.co or julian.trujillo@tecnomercadeo.info Companies we have helped: Bancolombia, Tuya, Tigo, UNE, Crystal, Comfama, Exito, Familia, Choucair, Sura, EPS Sura, Sufi, Suleasing, RBSAS, Infinity, Servicios Nutresa, Todo1, Novaventa, Corona, Serfinco, RutaN, Inexmoda, GEF, Marketing Personal, Brilla, Presente, SISA Keywords: Design Thinkin / Service Design / Customer Experience / Innovacion / Creatividad / Canales / BPO / Outsourcing / Call Center / Customer Service / Ecommerce / Internet Marketing / Services Marketing / Direct Selling / Information System / Omnichannel

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Xperience Design

Happiness as Your Business Model

Burn Your Business Plan

Service Design Thinking

The 2013 Non-Obvious Trend Report VISUAL EDITION: 15 Marketing Trends In 2013 And How Your Business Can Use Them

Brand Advocacy and Social Media - 2009 GMA Conference

Design at the Edges - UX Design for Developing Countries

Marketing fact vs Marketing fantasy

THE END OF TEACHING

OmniChannel Retail Best Practices for Brands and Retailers

Everything You Need To Know About Google Plus

Innovation Strategy

Data Driven Design Research Personas

Physiology of emotion

Sales Promotion in Retailing

Innovation and the Rise of the Social Consumer

Designing Convergence/Divergence

Scenarios For Design: Interaction10 Workshop by Elizabeth Bacon

SXSW2013: Design for Aging, Your Future-Self

Customer Service | Engagement | Social Media

27 creativity and innovation tools - in one-pagers!