Personal Information
Organization / Workplace
Provo, Utah Area United States
Occupation
Service Quality Manager/ Program Manager (Engineering) - Digital Marketing Cloud at Adobe
Industry
Technology / Software / Internet
About
An astute, insightful and result-oriented IT Service Management and Project Management professional with proven skills at strategic Service Management, Project Management, Transition, Operations and IT Infrastructure Management on high-visibility global IT projects
Specialties:
* Innovation * Process Optimization * Service Management * Project Management * Operations * Change Management * Problem Management * Incident Management * Release and Deployment Management * Continual Process Improvement * Performance Management * Training and mentoring *Collaborating team-efforts * ServiceNow * BMC Remedy * HP SprintCentre * HP Service Manager *CA Service Desk
- Presentations
- Documents
- Infographics
7 Tips to Beautiful PowerPoint by @itseugenec
Eugene Cheng
•
11 years ago
How to Successfully Run a Remote Team
Weekdone.com
•
8 years ago
ROCK STAR BRANDING
Slides That Rock
•
12 years ago
How to write a business plan
Tony Osime
•
17 years ago
10 Beliefs Presentation Design
Slides That Rock
•
11 years ago
Problem Management
Abhishek Agnihotry
•
10 years ago
Problem Management
Abhishek Agnihotry
•
10 years ago
Global 8D Problem Solving Process Training Module
Frank-G. Adler
•
11 years ago
Implementing ITIL Change Management
ITSM Academy, Inc.
•
13 years ago
Weighted Score And Topsis
CardinaleWay Mazda
•
14 years ago
Technology Readiness
Thanakrit Lersmethasakul
•
10 years ago
How to Write Good Scientific Project Proposals: A Comprehensive Guide
Rui Pedro Paiva
•
10 years ago
Matrixes
Noorulain Adnan
•
13 years ago
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter
•
11 years ago
The ROI of Problem Management
FrontRange
•
11 years ago
Making Problem Management Work for Your Organization
Atlassian
•
8 years ago
Effective Problem Solving and Decision Making
Boom San Agustin, CSP, CC, CL
•
7 years ago
Using Models for Incident, Change, Problem and Request Fulfillment Management
ITSM Academy, Inc.
•
11 years ago
Cross training program
Kathryn L Ramirez
•
11 years ago
June2007 Implementing Itil Problem Mgmt
IT Service and Support
•
15 years ago
ITIL Artifacts
rtbyrnes
•
15 years ago