Jay Arthur

Greater Denver Area United States

Owner/President at KnowWare International

Technology / Software / Internet

Jay Arthur, The KnowWare Man, helps companies solve problems of delay, defects and deviation using Lean Six Sigma. He is the author of Lean Six Sigma Demystified (McGraw-Hill 2011), Lean Six Sigma for Hospitals (McGraw-Hill 2011) and the QI Macros Lean Six Sigma SPC Software for Excel. Jay helped one healthcare company reduce denied claims by $5,000,000 a year. He's helped one wireless company reduce service order errors from 17% to only 3% in less than six months saving $3,000,000 a year.