Personal Information
Organization / Workplace
Greater Philadelphia Area United States
Occupation
I make things usable
Industry
Technology / Software / Internet
About
I am passionate about making products and services useful and usable and creating engaging customer experiences. Empathy - I've got it and it enables me to be be keenly in tune with users.
What drives me?
Innovating. Streamlining processes. Reducing, or better yet eliminating, chance of errors. Empowering customers with knowledge and providing them with the necessary tools and information. Getting the right people to work together - creating synergy - and building products and services that meet and exceed user and business goals.
What interests me?
Changing healthcare as we know it today and infusing user experience principles into the medical field. Enabling the collection and sh...
- Presentations
- Documents
- Infographics
The Brand Gap
coolstuff
•
17 years ago
26 Time Management Hacks I Wish I'd Known at 20
Étienne Garbugli
•
11 years ago
2013 11 mobile eating the world
Benedict Evans
•
10 years ago
Happiness as Your Business Model
Tara Hunt
•
15 years ago
Melt (Beta)
Miikka Leinonen
•
11 years ago
From Design Thinking to Design Doing
Intuit Inc.
•
8 years ago
Putting the "User" back in User Experience
Jeremy Johnson
•
9 years ago
Rapid UX Research Cycles
Kelly Goto
•
8 years ago
Prescription Medicines: Costs in Context
PhRMA
•
8 years ago
Lean UX: Getting out of the deliverables business
Jeff Gothelf
•
13 years ago
Community Management Playbook
Yammer
•
11 years ago
The Social Intranet
Acando Consulting
•
13 years ago
Best Practices for Form Design
Simone Ravaioli
•
17 years ago
This Is Service Design – UX Week 2011
Jamin Hegeman
•
12 years ago
2015 Pharmaceutical Sales Rep Experience
GSW
•
10 years ago
Experience Is The Product
Peter Merholz
•
16 years ago
The future of advertising
Matt Dickman
•
16 years ago
Design Ethnography for Lean Teams
William Evans
•
10 years ago
Data Driven Design Research Personas
Todd Zaki Warfel
•
16 years ago
Web Design For ROI
Aquent
•
15 years ago