Dr. Mohamed Rabie Elsheikh
87
Followers
Personal Information
Organization / Workplace
Kuwait Kuwait
Occupation
Managing Director
Industry
Apparel / Fashion
Website
www.tanmyahgroup.com
About
Led & contributed in various projects to improve organizational performance & effectiveness. This included various aspects like:
• Organizational assessment, development and redesign (Business Excellence models)
• Develop & align organization strategy, vision, mission, objectives & measures
• Business process management:develop, audit and reengineer (ISO 9001, TQM, eTOM)
• Establish, measure and continuously improve customer experience & service quality standards and measures at customer interaction channels (call center, shops, etc.)
• Assess & develop leadership capacity & readiness for of Change.
Specialties: • Organizational Development (OD)
• Operati...
Tags
#hr #strategy #leadership #hrstrategy #organisatio
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Smart Customers, Stupid Companies: The New World of Customer Experience | MCorp Consulting
Michael Hinshaw, CEO McorpCX
•
12 years ago