Personal Information
Organization / Workplace
Rio de Janeiro Area, Brazil, rio de janeiro Brazil
Occupation
Professor at Fundação Dom Cabral
Industry
Apparel / Fashion
Website
www.sunscreenquality.com.br
About
20 years in Executive Positions at Claro, Tess,ATL, TIM, Credicard/Citibank, IBM;
Expert in Marketing Positioning, Fuzzy Logic Strategic Projects for Enterprises, Call Center Auditing and Improvement, Customer Services, CRM;
Specialties: Marketing Plan, Fuzzy Logic Projects, Customer services,CRM,process management, project management, quality, Management Skills, Coaching, member of NSN - National Story Telling Network
Tags
crm
administrao de marketing
persuaso
venda
negociao
morim
modelos de negocio
marketing
loyalty
marketing strategy
brazil
comportamento do consumidor contemporaneo
social crm
social relationship marketing
marketing de relacionamento
srm
marketin gde relacionamento
influencia
influncia
See more
Presentations
(7)Likes
(9)O Mercado de Bebidas Alcoólicas no Brasil
Euromonitor International
•
6 years ago
Jack daniels Product and brand management
Venkatesh Venum
•
7 years ago
GoPro Brand Audit
Nicolas Leonard
•
10 years ago
100 images for visual brainstorming
Marc Heleven
•
11 years ago
Aula 2 - Desenvolvimento de Clientes
Isabelle Goldfarb
•
9 years ago
2- Pressupostos da PNL - Curso Basico PNL Pro-Ser Instituto
kau mascarenhas
•
10 years ago
História da publicidade brasileira
Alysson Rodrigues
•
11 years ago
Organizaçao pessoal e gestao de tempo
Millor Machado
•
14 years ago
Personal Information
Organization / Workplace
Rio de Janeiro Area, Brazil, rio de janeiro Brazil
Occupation
Professor at Fundação Dom Cabral
Industry
Apparel / Fashion
Website
www.sunscreenquality.com.br
About
20 years in Executive Positions at Claro, Tess,ATL, TIM, Credicard/Citibank, IBM;
Expert in Marketing Positioning, Fuzzy Logic Strategic Projects for Enterprises, Call Center Auditing and Improvement, Customer Services, CRM;
Specialties: Marketing Plan, Fuzzy Logic Projects, Customer services,CRM,process management, project management, quality, Management Skills, Coaching, member of NSN - National Story Telling Network
Tags
crm
administrao de marketing
persuaso
venda
negociao
morim
modelos de negocio
marketing
loyalty
marketing strategy
brazil
comportamento do consumidor contemporaneo
social crm
social relationship marketing
marketing de relacionamento
srm
marketin gde relacionamento
influencia
influncia
See more