Personal Information
Organization / Workplace
San Francisco, California United States
Occupation
Customer Experience Design Leader, Practitioner and Speaker
Industry
Technology / Software / Internet
Website
www.melissawilfley.com
About
Hi! I have over 20 years experience designing customer-centric experiences globally for a broad range of companies and brands. I specialize in both B2B enterprise and B2C solutions with a focus in commerce, user research, customer experience, empathy and human-centered design.
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