Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
DesignOps Leader
Industry
Design
Website
patriziabertini.com/
About
DesignOps, UX & CX professional with a background in business strategy, Design, and Management. I define processes and vision to improve products and services that support the business’ profit and positioning, enable digital transformation initiatives that enhance the customer experience (CX).
Tags
design
management
designops
design management
design operations
lego® serious play™
change management
strategy
user experience
ux
efficiency
design teams
participative design
co-creation
customer experience
cx
creativity
design thinking
digital transformation
innovation
organisational studies
design process
kpi
systems thinking
digital strategy
experience economy
collaboration
organisations
facilitation techniques
social constructivism
design roi
team management
research
researchops
metrics
operations
employee experience
value
engagement
serious play
constructionism
lego interviews
legoviews
lsp
lego
product operations
lean
agile software development
design workflow
design strategy
product management
lean startup
product development
product design
productops
leadership development
italy
latam
kpis
value of design
roi
efficacy
ux research
case study
organization
leadership
strategic management
vision
experience
planning
transformation
customer relationship management
digital
employee engagement
organisation
business model
digital darwinism
social media
social network
social networking
interaction
community
trends
business
embodied cognition
trust
metaphors
imagination
agile
agilecymry15
team building
service design
methods and theories
business services
qualitative research
privacy
data governance
accuracy
middle east
workshop
journalism
meaning making
interview
occupy lsx
lego serious play
methodology
data quality
focus group
See more
- Presentations
- Documents
- Infographics