Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Customer Experience Performance & Planning at TUI UK
Industry
Advertising / Marketing / PR
Website
comarch.co.uk
About
A marketing professional who loves data, technology and aesthetics.
Constantly driven by this internal ambition which forces me to look for creative solutions and make things better. By better I mean: more intuitive, more efficient, more productive and more beautiful.
I like improving things. I love creating new.
My professional experience entails Customer Experience Management (CEX / CEM), customer loyalty & digital engagement strategies, digital marketing, enterprise software product design, CRM, customer analytics and marketing technology.
I would not say I am a nomad spirit, although I have traveled the world (been to 44 countries, worked and delivered projects on 4 continents and...
Tags
gamification
customer engagement
loyalty program
loyalty 3.0
new loyalty
comarch
loyalty management
social engagement
crm
social media
customer experience
user experience
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