Personal Information
Organization / Workplace
Coventry, West Midlands United Kingdom
Industry
Technology / Software / Internet
Website
www.rantandrave.com
About
Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers. By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.
Tags
customer experience
customer experience management
contact centre
voice of the customer
customer feedback management
customer engagement
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proactive communication
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emotional engagement
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#cx
customer advocacy
cx
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contact centre customer experience
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finance
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