Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
IT Management Architect
Industry
Technology / Software / Internet
About
Area of expertise: IT Service Management (ITIL, ISO 20000), DevOps, Continuous DeliveIT4IT and Enterprise Architecture (TOGAF).
Specialties: IT4IT, IT Service Management, IT Governance, IT Asset Management, Software Asset Management, Business Service Management (BSM), Business Intelligence for IT (e.g. performance metrics / KPIs for IT services), Agile software development and IT financial management, Continuous Delivery, DevOps, Lean IT, Continuous Improvement.
Defining an end-to-end IT management architecture also referred to as IT4IT covering IT processes, IT management tools, IT data models and IT organization.
Tags
it4it
itil
devops
it service management
continuous delivery
rob akershoek
itsm
cmdb
cicd pipeline
value stream management
test automation
lean portfolio management
itil 4
siam
digital transformation
release and deployment
service catalog
brmbok
bizbok
enterprise architecture
togaf
scrum
agile delivery
observability
aiops
gitops
safe
itil4
sre
tool landscape
tool chain
cobit 2019
cobit
service value chain
cloud computing
cloud management
blockchain
digital enterprise
it management
it-beheer
application portfolio management
ppm
project portfolio management
service portfolio
build automation
request fulfillment
service monitoring
it value stream
service broker
open group
it value chain
chargeback
project portfolio
applicatieportfolio
it-kosten
it-administratie
continuous integration
continuous build
lean it
opengroup
erp4it
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