Shirute Ltd
5 SlideShares 34 Followers 26 Followings
Personal Information
Organization / Workplace
Finland Finland
Industry
Technology / Software / Internet
Website
www.shirute.fi
About
Specialties: * Customer Experience Path(R) * Customer experience management (CEM) * Customer experience strategy * Customer experience design * Customer experience journey mapping * Voice of Customer (VoC), Voice of Employee (VoE) * Omni-channel service design * Customer loyalty * Customer lifetime value * Customer insight * Customer intelligence management * CRM * Data-driven business * Customer risk & reputation management * Customer dialogue * Customer lifetime relationship management * Co-creation * Competition management * Business model innovation * Business model canvas * Innovating and identifying service & product opportunities * Strategic planning, global roll-outs & product ...
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asiakaskokemus asiakkuuskokemus customer experience asiakaskuuntelu voc shirute cx cem voice of customer customer experience management sirte pihlaja microsoft cxpa asiakaskokemusstrategia asiakaskokemusjohtaja cxpa finland asiakkuuskokemusten johtaminen asiakaskokemuksen johtaminen asiakaskokemuksen mittaaminen asiakkuuskokemusjohtaja smith+co shaun smith branding micael buckle customer journey inthrface lego serious play lego serious play personas customer journey mapping gizlo sanoma games terveystalo koně suomen messut kesko muumimaailma maineenhallinta tietotalo user intelligence experq blue1 rovio marimekko sanoma valmennus
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Personal Information
Organization / Workplace
Finland Finland
Industry
Technology / Software / Internet
Website
www.shirute.fi
About
Specialties: * Customer Experience Path(R) * Customer experience management (CEM) * Customer experience strategy * Customer experience design * Customer experience journey mapping * Voice of Customer (VoC), Voice of Employee (VoE) * Omni-channel service design * Customer loyalty * Customer lifetime value * Customer insight * Customer intelligence management * CRM * Data-driven business * Customer risk & reputation management * Customer dialogue * Customer lifetime relationship management * Co-creation * Competition management * Business model innovation * Business model canvas * Innovating and identifying service & product opportunities * Strategic planning, global roll-outs & product ...
Tags
asiakaskokemus asiakkuuskokemus customer experience asiakaskuuntelu voc shirute cx cem voice of customer customer experience management sirte pihlaja microsoft cxpa asiakaskokemusstrategia asiakaskokemusjohtaja cxpa finland asiakkuuskokemusten johtaminen asiakaskokemuksen johtaminen asiakaskokemuksen mittaaminen asiakkuuskokemusjohtaja smith+co shaun smith branding micael buckle customer journey inthrface lego serious play lego serious play personas customer journey mapping gizlo sanoma games terveystalo koně suomen messut kesko muumimaailma maineenhallinta tietotalo user intelligence experq blue1 rovio marimekko sanoma valmennus
See more