Personal Information
Organization / Workplace
Stockholm, Sweden Sweden
Occupation
Senior Design Director
Website
www.stefan-moritz.com
About
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Tags
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
See more
- Presentations
- Documents
- Infographics
The Brand Gap
coolstuff
•
17 years ago
The Emerging Global Web
yiibu
•
10 years ago
Services Marketing
Ch Usman Waheed
•
16 years ago
Service Design Thinking
Marc Stickdorn
•
10 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
Understand Innovation in 5 Minutes
Gordon Graham
•
17 years ago
Web 2.0 Business Models
Teemu Arina
•
16 years ago
Pawned. Gamification and Its Discontents
Sebastian Deterding
•
13 years ago
Modern Brand Building
Paul Isakson
•
15 years ago
Subject To Change: creating great products and services for an uncertain world
Adaptive Path
•
16 years ago
Beyond Usable | Mapping Emotion to Experience
Kelly Goto
•
10 years ago
PSFK presents Future Of Health
PSFK
•
13 years ago
Future of Retail
Raimo Van Der Klein
•
9 years ago
Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy
Neil Perkin
•
15 years ago
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen
•
14 years ago
Marketing3 Presentation
Alain Thys
•
16 years ago
What Next? Answering the question of life after chemotherapy at Memorial Sloan Kettering
Joseph Gray
•
14 years ago
The Molecular Brand
Torsten Henning Hensel
•
14 years ago
Inspiration from The Edge: New Patterns for Interface Design
Stephen Anderson
•
16 years ago
Digital Advertising Before and After 2008
Helge Tennø
•
16 years ago