Personal Information
Organization / Workplace
Luxembourg Luxembourg
Occupation
Economist. Strategist. Design thinker. - Sensing & shaping the future of organizations.
Website
www.strategybuilders.eu
About
[Profile] Economist. Design Thinker. Strategist. Over 20 years of experience.
[Unique skillset] Combining business & organizational knowledge with design methodologies and a deep understanding of transformative technologies.
[Expertise] Organizational development, innovation management, digital transformation, design thinking, lean startup, service design, customer/user/citizen experience design, knowledge management, social technologies, marketing & communication, change management, social & societal innovation, government innovation, trendwatching.
[Activity] Designing next generation organizations and human experiences and developing organizational strategies & operating models for ...
Tags
service design
service innovation
ux
user experience
service dominant logic
innovation
sd-logic
design thinking
servicedesign
designthinking
uxdesign
design
medlove
health
telecare
#medlove
healthcare
mhealth
luxembourg
social media
social technologies
social business
cross-channel
service ecosystem
mobile phone
mobile
service
apps
game mechanics
gamification
iak10
ux design
userexperiencedesign
user experience design
See more
- Presentations
- Documents
- Infographics
Mapping the Journey – Experience Beyond the Screen
Jamin Hegeman
•
11 years ago
Exploring Service Design: User Experience Beyond the Screen
Ariel van Spronsen
•
14 years ago
Overview of customer touchpoint mapping
Trainiac
•
12 years ago
Scottish Tourism - Service Design
Engine Service Design
•
16 years ago
STARTUP FOR SOCIAL INNOVATION
Nick Marsh
•
12 years ago
Service Design and the Public Sector Web
Jess McMullin
•
13 years ago
How Public Design? Public Services Lab - NESTA
MindLab
•
12 years ago