Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Head eCommerce Delivery at Shoppers Stop Ltd
Industry
Apparel / Fashion
About
Management Consultant, Retail addict and strategy professional, most of my working life has been spent on trying to understanding and deploying news strategies to increase market share.
My core strength is in the area of Retail Process Re-engineering and Innovation,Omni Channel, SAP IS Retail, PoS, Campaign Mgt Services, Gamification of Customer/Employee experience, Social Commerce and Mobility.
Specialties: Retail/Omnichannel Commerce (B2C and B2B), Payments, Fraud prevention, CRM
Using the core concepts of Theory of Constraints, i specialize in turnarounds with an eye on profit maximization. i lead new business opportunities, providing conceptual innovation to create cost effective...
Tags
gamification
bpm
bpre
retail
bpa
google
google glass
retail trade
retail scm
retailing
scm
control tower
scm control tower
engagement
employee engagement
customer engagement
games
gamify
process costing
resume supporting
mobile shopping solution
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