Personal Information
Organization / Workplace
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Occupation
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Industry
Technology / Software / Internet
Website
www.socialmeetscrm.co.nz
About
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Tags
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
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