Thomas Wieberneit

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I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations. My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...

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About

Thomas Wieberneit

Presentations

Emergence Demand Solutions

Crm done right for nzsug 20091111

Loyalty Management For Nzsug

Social CRM Survey

SocialMeetsCRM

Staying abreast of customer expectations

SocialMeetsCRM 1 pager

SocialMeetsMobile Coupons 1-Pager

SocialmeetsCRM

Roadmap methodology

There is no Customer Experience without Customer Engagement

Documents

Crm strategy contributes to business value in tough times

The Future of CRM

Likes

The Digital Universe - New Zealand

Social Intelligence Drives Social CRM

CRMIdol 2012 - Coaching: Telling Compelling Social Business Stories

[Report] The Social Media ROI Cookbook, by Susan Etlinger

Go WithThe Customer Flow

R by example: mining Twitter for consumer attitudes towards airlines

Tomorrow's Intelligent Store

What Customer Relationship Management entails in the 21st Century

2012 Edelman Trust Barometer: Global Deck

Social Timing Insights

Social CRM

Social media around the world 2011

Social CRM is about the Social Customer, not just Social Media

Above The Funnel: Integrating Social and CRM

Fronteer Strategy - Co-creation's 5 Guiding Principles

Social CRM

Unlocking Social CRM for your Organisation (Keynote)

Putting the Relationship back in Customer Relationship Management

Three reasons you will do social crm

The Future of Social CRM

Social CRM: Managing online relationships

Minimum Viable Product