Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
User Experience (UX) Manager
Industry
Technology / Software / Internet
About
I provide insights about user needs, goals and behaviours to inform strategy and design processes of the Digital Experience Division. A highly-skilled practitioner, I lead user research and user-centred design, facilitate user testing and communicate findings to stakeholders.
Past projects focused on discovery layers, repository workflows, and other digital library applications. I contribute to the Library UX community of practice, collaborate on web technologies, liaise with vendors and local librarians, and participate in UXLibs. An empathy building advocate, I rally library staff to ‘Work Like A Patron’.
Tags
ux
research
libraries
web design
testing
collaboration
accessibility
library
co-design
user experience
inclusive design
conference
workshop
prototyping
automation
self service
digital
web design and development
interaction
pdignewroles
projects
project management
services
design
discovery
change management
network
ethnography
decision making
responsive web design
motivation
english language
learning
apps
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