Oleg Vojtisek
6 SlideShares 28 Followers 57 Followings
Personal Information
Organization / Workplace
Prague, The Capital, Czech Republic Czech Republic
Occupation
Strategic Business Director at Alza.cz a.s.
Industry
Telecom / Mobile
Website
cz.linkedin.com/in/olegcz
About
Start-ups, Strategy, Customer Experience, Customer Care, Telco, E-business, Restructuring, Crisis management.
Contact Details
Tags
customer experience customer care social crm customer relationship management change management business process customer management care-to-sales service-to-sales first contact resolution customer excellence first call resolution customer service customer customer satisfaction zakaznicka pece socialni site mobilkom facebook ufon
See more
  • Documents
  • Infographics
Latest Most Popular

CUSTOMER RELATIONS: Before and After

10 years ago • 868 Views

Vztahy se zákazníky včera a dnes: Proč zrušit oddělení Customer Care?

10 years ago • 841 Views

PROČ SERVICE-TO-SALES KAMPANĚ SELHÁVAJÍ? (betaverze k připomínkám)

11 years ago • 421 Views

First Contact Resolution: svatý grál zákaznické péče

11 years ago • 828 Views

Jak dosáhnout WOW efektu - betaverze k připomínkám

12 years ago • 845 Views

Zakaznicka pece v socialnich sitich (2011)

13 years ago • 1038 Views