Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Executive Innovation & Design Leader
Website
ericofileno.com
About
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Tags
design
faberludens
prototype
ux
interaction
ixd
usability
conceptual
ucd
ucd11
service
user-centered
storyboard
sketch
psychology
experiência do usuário
historia
brasil
innovation
service design
design thinking
research
uxlx
teste
usabilidade
servicedesign
information architecture
user experience
otherness
empathy
strategy design
ethnography
design research
cx
designthinking
inovação
marketing
mkt20br
mobile
2012
brazil
sustentability
dcu
diseo
usabilidad
software
postgraduate
userexperience
mediao
wud
card sorting
user centered design
wireframe
emocional
See more
- Presentations
- Documents
- Infographics
Service design introduction – designship – stefan moritz
Stefan Moritz
•
11 years ago
Designship prototyping workshop
Stefan Moritz
•
11 years ago
Products to services – transformation of the world markets orientation – institute of design warsaw
Stefan Moritz
•
12 years ago
Social Experience Design @ Interaction 13
Erin 'Folletto' Casali
•
11 years ago
Landing Page Design 101 - Lean Startup Machine SP
Neue Labs
•
11 years ago
Business Model Canvas - Como isso pode me ajudar a tirar minha ideia do papel
Ândlei Lisboa
•
11 years ago
75 exemplos de Modelagem e Prototipagem de negócios Inovadores
João Paulo Nogueira
•
12 years ago
Fjord trends 2013
Fjord
•
11 years ago
Oficina intensiva de design de interação
Robson Santos
•
11 years ago
Mobile Design. Strategic Solutions.
Theresa Neil
•
11 years ago
All The Screens: Cross Platform Design Strategies
Theresa Neil
•
11 years ago
This Is Service Design – UX Week 2011
Jamin Hegeman
•
12 years ago
Sketching
Adreson Vilson Vita Sá
•
11 years ago
Cross-Channel Strategy
Peter Morville
•
12 years ago
Brugnoli System Ux
frog
•
15 years ago
Truth and Dare - Out of the echochamber into the fire
Jason Mesut
•
12 years ago
Beyond Boarding Passes: Service Innovation for Copenhagen Airport
eilidh dickson
•
12 years ago
Técnicas para avaliação de usabilidade
Robson Santos
•
12 years ago
Interação em dispositivos móveis por meio de teclado físico e de teclado virtual
Robson Santos
•
13 years ago
O processo de design de interação
Robson Santos
•
12 years ago