Erico Fileno

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Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer. I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995. In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.

design faberludens prototype ux interaction ixd usability conceptual ucd ucd11 service user-centered storyboard sketch psychology experiência do usuário historia brasil innovation service design design thinking research uxlx teste usabilidade servicedesign information architecture user experience otherness empathy strategy design ethnography design research cx designthinking inovação marketing mkt20br mobile 2012 brazil sustentability dcu diseo usabilidad software postgraduate userexperience mediao wud card sorting user centered design wireframe emocional

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Erico Fileno

Future Value Generation @daniel_egger

Would you like service design with that? Presented by Suze Ingram at Web Directions South

Going Native

Beyond Boarding Passes: Service Innovation for Copenhagen Airport

Service design introduction – designship – stefan moritz

Make Things Be Good - 5 Patterns from the work of Richard Saul Wurman - UX Week 2013

Storytelling: finding UX moments that count

Landing Page Design 101 - Lean Startup Machine SP

Breve Introdução à Antropologia Urbana

Tiago Lemões: A família, a rua e os afetos

Projeto de Aplicativo para iPad: Boticário Maquiagem

Técnicas para avaliação de usabilidade

Designship prototyping workshop

Oficina intensiva de design de interação

Fintech: Design, UX, Innovation @ AIM Brasil 2016

DesignThinkers Academy Brasil | Edição Sul

ConsumerLab Generation Z

The Simplicity Imperative

História da UX no Brasil

Interação em dispositivos móveis por meio de teclado físico e de teclado virtual